public interface QueueFrontOfficeAssignmentSession extends OsidSession
This session provides methods to re-assign Queues to
FrontOffice objects. A Queue may appear in
multiple FrontOffice objects and removing the last
reference to a Queue is the equivalent of deleting it. Each
FrontOffice may have its own authorizations governing who
is allowed to operate on it.
Adding a reference of a Queue to another
FrontOffice is not a copy operation (eg: does not change its
Id ).
| Modifier and Type | Method and Description |
|---|---|
void |
assignQueueToFrontOffice(Id queueId,
Id frontOfficeId)
Adds an existing
Queue to a FrontOffice. |
boolean |
canAssignQueues()
Tests if this user can alter queue/front office mappings.
|
boolean |
canAssignQueuesToFrontOffice(Id frontOfficeId)
Tests if this user can alter queue/front office mappings.
|
IdList |
getAssignableFrontOfficeIds(Id frontOfficeId)
Gets a list of front offices including and under the given front
office node in which any queue can be assigned.
|
IdList |
getAssignableFrontOfficeIdsForQueue(Id frontOfficeId,
Id queueId)
Gets a list of front offices including and under the given front
office node in which a specific queue can be assigned.
|
void |
unassignQueueFromFrontOffice(Id queueId,
Id frontOfficeId)
Removes a
Queue from a FrontOffice. |
getAuthenticatedAgent, getAuthenticatedAgentId, getClockRate, getDate, getEffectiveAgent, getEffectiveAgentId, getFormatType, getLocale, isAuthenticated, startTransaction, supportsTransactionscloseboolean canAssignQueues()
PERMISSION_DENIED. This is intended as a hint to
an application that may opt not to offer assignment operations to
unauthorized users. false if mapping is not authorized, true
otherwisemandatory - This method must be implemented. boolean canAssignQueuesToFrontOffice(Id frontOfficeId)
PERMISSION_DENIED. This is intended as a hint to
an application that may opt not to offer assignment operations to
unauthorized users.frontOfficeId - the Id of the FrontOffice
false if mapping is not authorized, true
otherwiseNullArgumentException - frontOfficeId is
null mandatory - This method must be implemented. IdList getAssignableFrontOfficeIds(Id frontOfficeId) throws OperationFailedException
frontOfficeId - the Id of the FrontOffice
Ids NullArgumentException - frontOfficeId is
null OperationFailedException - unable to complete requestmandatory - This method must be implemented. IdList getAssignableFrontOfficeIdsForQueue(Id frontOfficeId, Id queueId) throws OperationFailedException
frontOfficeId - the Id of the FrontOffice
queueId - the Id of the Queue Ids NullArgumentException - frontOfficeId or
queueId is null OperationFailedException - unable to complete requestmandatory - This method must be implemented. void assignQueueToFrontOffice(Id queueId, Id frontOfficeId) throws AlreadyExistsException, NotFoundException, OperationFailedException, PermissionDeniedException
Queue to a FrontOffice. queueId - the Id of the Queue frontOfficeId - the Id of the FrontOffice
AlreadyExistsException - queueId is
already assigned to frontOfficeId NotFoundException - queueId or
frontOfficeId not foundNullArgumentException - queueId or
frontOfficeId is null OperationFailedException - unable to complete requestPermissionDeniedException - authorization failuremandatory - This method must be implemented. void unassignQueueFromFrontOffice(Id queueId, Id frontOfficeId) throws NotFoundException, OperationFailedException, PermissionDeniedException
Queue from a FrontOffice. queueId - the Id of the Queue frontOfficeId - the Id of the FrontOffice
NotFoundException - queueId or
frontOfficeId not found or queueId not
assigned to frontOfficeId NullArgumentException - queueId or
frontOfficeId is null OperationFailedException - unable to complete requestPermissionDeniedException - authorization failuremandatory - This method must be implemented.